Frequently Asked Questions

Ordering & Shipping

Browse our products, add items to your cart, and checkout with your preferred payment method. Free shipping applies automatically when your order is $75+.

Visa, Mastercard, Amex, Discover, PayPal, ShopPay, Google Pay, Apple Pay, and others.

Currently U.S. only

Most orders ship within 1–2 business days. Delivery time varies by location.

See our Refund Policy in the footer for details on returns, exchanges, and eligibility.

Product Use & Safety

Apply a small amount to clean, dry skin. Massage gently until fully absorbed. Most products can be used 1–2x daily unless otherwise stated.

with our Face Skin and Joint Healing, and our Instant Pain and Arthritis cream are known to work almost immediately. Improvement for more severe damage to skin, muscles, or joint will show improvement within 1-3 days and for some 1-6 weeks. There is no silver bullet when it comes to fast healing.

Our Instant Pain, Arthritis, and Facial Foamer should not be applied to open
wounds. The other items are safe in open areas

Yes — formulas are plant-based and gentle. However, patch-testing is recommended for extremely sensitive skin.

Many ingredients are safe, but always consult your physician before using new products.

Ingredients & Formulation

Many of our products are 100% vegan, cruelty-free, non-GMO.

MSM (Opti-MSM®) is a high-purity sulfur compound known for:

  • Supporting irritated skin
  • Helping reduce redness
  • Promoting smoothness and softness
  • Encouraging barrier repair

It’s a key ingredient in our healing creams.

We use light, natural essential oils only — no synthetic fragrances. If you have sensitivities, patch-test first.

A proprietary blend of plant-derived acids that accelerate healing and cell repair.

No parabens, no phthalates, no sulfates, no synthetic fragrances, and no toxic fillers.

PRODUCT-SPECIFIC QUESTIONS

Our Problem Skin MSM Cream is formulated for redness, irritation, flaky skin, and flare-ups.

Our Anti-Fungal MSM + Organic Black Cumin Cream supports nail, foot, and skin health related to fungus.

The Peripheral Neuropathy MSM Cream supports comfort in hands, feet, and legs.

Yes — bundle options are available under Bundles and include curated sets and savings.

Yes. Apply cream or lotion to area and surrounding area. Allow to absorb, then apply as many layers as needed. Typically, no more than 3-4 layers in the same
day.

Storage, Quality, & Regulatory

36 months

All products are formulated and manufactured in the USA.

No. Our products are cosmetic, not pharmaceutical. For medical conditions, consult your doctor.

Absolutely not — we are fully cruelty-free.

Contact & Support

Use our website’s Contact form or reach out via the link in the footer.

Yes — we work with retailers. Use the Wholesale link or ask and I’ll prepare a full wholesale onboarding kit for you.

Yes — apply via the Affiliate section on our site.